People make things happen. To achieve your business goals, you may need to negotiate, influence, assess, persuade – a range of skills which are subtle but critical. In fact, if you are short on interpersonal skills then you are unlikely to win people over to your way of thinking or keep them on side for any length of time.
On the other hand, if you develop your people skills, you can look forward to productive, responsive and well-balanced relationships far into the future. And when things go wrong, as they sometimes do, your will have a workable toolkit to assertively state your case and defend your position. They may be bracketed as “soft skills” – but these topics underpin all sustainable business.